• Transfer Policy

    DTF Transfers are non-refundable. We will not refund purchases due to user errors. We will however replace defective transfers at the time they arrive. We will request photos of such defects to approve these claims. This is a no refund/final sale item with the exception of defects before on arrival.

  • Pressing Instructions

    Suggested pressing according to Color Prime instructions are to press for 10-15 seconds at 315 degrees. Pressing time and temperature greatly depends on materials used.

  • Damages and Issues

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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